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Our customers come first. After all, it's your business that we’re servicing. When you do business with us, a dedicated representative will be available to help you every step of the way.

Fast and reliable response times assure our merchants that we are committed to providing the support you need. Our dedicated support staff is available to assist you with any questions or needs you may have. Please allow up to three hours for a response to e-mail requests.

Corporate Office
VMS
3051 Oak Grove Road - 2nd Floor
Downers Grove, IL 60515
Toll Free: 888-902-6227 (8am - 5pm)
Toll Free: 800-705-2559 (5pm - 8am)

Sales Department
Merchant Accounts, Sales Representatives and Service Questions
888-902-6227 x705
Fax: 888-902-6229
sales@getvms.com

Supplies
Paper, ribbons, ink and other supplies for your terminal
888-902-6227 x350
supplies@getvms.com

Web Development
Development, training and implementation of customer web sites
888-902-6227 x602
web@getvms.com

Remote Support

Customer Service Department
Current and new customer inquiries, statement, billing, deposits, batches, changes in customer information and value-added services
888-902-6227 x300
customercare@getvms.com

Technical Support Department
Terminal and Product support help desk
888-902-6227 x350
techsupport@getvms.com

Installation Support
Terminal and Product support help desk
888-902-6227 x360
installation@getvms.com

ISO Support
Independent Sales Office Support
888-902-6227 x702
isosupport@getvms.com

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