Contact

Our customers come first. After all, it's your business that we are servicing. When you do business with us, a dedicated representative will be available to help you every step of the way.

Fast and reliable response times assure our merchants we are committed to providing the support you need. The following numbers and e-mails are available to assist you with any questions or needs you may have. Please allow up to 3 hours for a response to e-mail requests.

Quick Links

Agent Services

Existing Merchants

Value Added Services

Merchant Services

Corporate Office
VMS
2021 Midwest Rd Suite 302
Oak Brook, IL 60523
Toll Free: 888-902-6227 (8am - 5pm)
Toll Free: 800-705-2059 (5pm - 8am)

Sales Department
Merchant Accounts, Sales Representatives,
and Service Questions
888-902-6227 x705
Fax: 888-902-6229
sales@getvms.com

Supplies
Paper, ribbons, ink, and other supplies for your terminal and product.
888-902-6227 x301
supplies@getvms.com

Web Development
Development, training, and implementation
of customer web sites.
888-902-6227 x602
web@getvms.com

Customer Service Department
Current customer and new customer questions; statement, billing, deposits, batches, changes in customer information and value-added services.
888-902-6227 x402
customercare@getvms.com

Technical Support Department
Terminal and Product support help desk
888-902-6227 x301
techsupport@getvms.com

ISO Support
Independent Sales Office Support
888-902-6227 x702
isosupport@getvms.com