Velocity Merchant Services
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Customer Service

Tech Support / Customer Service

Want to learn more about VMS’s products and services? Perhaps we can help you learn about payment types and how you can reduce fraud losses? Do you need to know the difference between on-line and off-line debit, or maybe you’re not sure how to read your statements? You can learn about these vital issues and more in our Technical and Customer Support Center.

In order to make it easier for you to get the assistance that you are looking for, below is contact information for the departments that can directly address your concerns. Also, don’t hesitate to contact us via the Live Chat module featured on this site for an even faster response!

Quick Links

Departmental Email
techsupport@getvms.com
custsupport@getvms.com
shipping@getvms.com

Live Chat

Customer & Technical Support
Cash Advances
Risk & Underwriting
Sales
Web Development



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