Frequently Asked Questions
A merchant account is an account that a merchant opens with a local bank to receive payment for transactions from customers.
It will take a with VMS provided the following documents have been submitted:
- A signed and completed application
- A Voided Check – signifying where the deposits should be made from the credit card transactions that were processed
- A business license or a utility bill - confirming the validity of the business
- A clear copy of driver license - confirming the identity of the applicant
With VMS, you apply today and have a merchant account within VMS will ship your terminal the same day and your business will be processing credit cards next-day guaranteed. Get approved at VMS speed!
No, this is an illegal practice known as "credit card laundering" or "factoring." Using someone else's merchant account to do your credit card transactions can lead to hefty fines.
Real-time Internet processing, storefront face-to-face swiped transactions, over-the-phone order/mail order, or computer-based processing. Talk to one of our specialists today to help you determine which service best suits your needs.
All issued Visa, MasterCard, American Express, Discover, Diner's Club, JCB and all debit networks, Voyager, Wright Express, and Fuelman. If you have questions regarding any other card that may not be listed, feel free to contact us directly.
It will take between 24-48 hours from the time you have closed out your terminal (batched) for money from credit card purchases to show up in your account.
Yes. At VMS, we understand that the merchants’ demands differ from one year to the next. Therefore, we urge our merchants to contact us in order to facilitate the right program for their shifting business model. Since your business was set up as a retail store conducting business face-to-face, any variance from this norm will cause discrepancies. You must contact VMS in order to update your account and we will place you in the right program to avoid such misfortune.
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