If there’s one thing you hear a lot these days, it’s probably that retail is changing. For a while, people believed online shopping would mean the end of in-person or brick-and-mortar stores. What’s instead happened is that the line between online...
When you accept payments from your customers, you want the process to be seamless so that they feel great about doing business with you. You also want the process to be lightning-quick so you can serve as many customers as possible. A slow POS (point of sale) system...
Today’s customers have more payment options than ever before, and today’s businesses have more ways to sell to or connect with customers than previously. For that reason, using paper records and ledgers to keep track of sales and payments has pretty much...
Each year, the United States government issues nearly $100 billion to EBT programs like the Supplemental Nutrition Assistance Program (SNAP). EBT makes it easy and secure for beneficiaries to purchase essential goods, including food and garden supplies. On average,...
Although businesses currently thrive in a highly digital world, many customers still prefer to pick up the phone when they’re in need of assistance. Call centers provide a level of support that email and live chat cannot always achieve, which is why many call...
As a retailer, you probably know what a point of sale (POS) system is. It’s a compact set of equipment with a computer, monitor, scanner, compartment for cash, printer and credit card reader. Now, you might think POS systems are only for handling money. But the...
