Hey small business owners, as the saying goes, you never have a second chance to make a first impression. This is especially true in the competitive world of business, where a single negative review or bad experience can send prospective customers (and their dollars)...
Small businesses are an important sector of the economy. In fact, 99.7 percent of U.S. employer firms are small businesses – defined as an independent business with fewer than 500 employees. This does not count the over three-quarters of small businesses that...