How Do You Measure Success?
What to Look for in a Merchant Service Provider
- A positive reputation: Look for a company that has been around long enough to establish a solid reputation among merchants. Look for reviews and testimonials that speak to what sort of experience you can expect to have with the company. Note what qualities people celebrate. Where does the company really excel?
- Reliable customer service: Customer service is always an important quality to look for in an MSP. If you run into a problem or have a question, you want to know you can get in touch with your MSP easily and enjoy quick and easy communication with them. If you’re using technology from your MSP, you’ll want to have tech support you can count on whenever you need it.
- Transparent pricing models: Finally, you always want to look for an MSP that keeps things clear and simple when it comes to paying for their services. You should be able to understand the pricing models for services like credit card processing or other tools, so you’re never left in the dark or unsure of whether you’re being charged fairly.
- Processing volume flexibility: Some MSPs will put a cap on how many transactions you can process in a given month. If the cap is well above what you could ever expect to do, it may not be a problem. But, what if you have a sale that does incredibly well and you process far more payments than usual? An MSP that is more flexible will allow you to process whatever number of payments you need in a given month.
Consider Your Business’ Unique Needs
What Type of Business Do You Run?
What Size Is Your Business?
Where Do You Do Business?
What Other Tools Does Your Business Need to Succeed?
Partner With Velocity Merchant Services
Our Clover® Station Point-of-Sale Systems include everything you need to streamline your business, from scheduling technology to gift cards to loyalty programs.