Terms of Use

Effective Date: March 19, 2026

Welcome to Velocity Merchant Services (“VMS,” “we,” “our,” or “us”). By accessing or using our website (www.getvms.com), you agree to be bound by these Terms of Use. If you do not agree, please do not use this website.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not:

• Use the site in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to systems or data

• Interfere with or disrupt the functionality or security of the site

• Use the site to transmit harmful, fraudulent, or misleading content
  
  

2. No Financial or Legal Advice

The information provided on this website is for general informational purposes only and does not constitute financial, legal, or professional advice. You should consult a qualified professional before making decisions based on any information found on this site.

3. Services and No Guarantee

Descriptions of services on this website are provided for informational purposes only and do not constitute a binding offer. We do not guarantee:

• Approval for merchant services

• Specific rates, fees, or terms

• Availability of any particular service

All services are subject to separate agreements and underwriting approval.

4. Intellectual Property

All content on this website—including text, graphics, logos, and design—is the property of Velocity Merchant Services or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

5. Third-Party Links

This website may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk.

6. Disclaimer of Warranties

This website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

We do not guarantee that the website will be secure, error-free, or uninterrupted.

7. Limitation of Liability

To the fullest extent permitted by law, Velocity Merchant Services shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of (or inability to use) this website.

8. Indemnification

You agree to defend, indemnify, and hold harmless Velocity Merchant Services and its affiliates from any claims, damages, liabilities, and expenses arising from:

• Your use of the website

• Your violation of these Terms

• Your violation of any rights of a third party
  
  

9. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Termination

We reserve the right to suspend or terminate your access to the website at our sole discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful.

11. Changes to These Terms

We may update these Terms of Use at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of those changes.

12. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: CustomerCare@getvms.com
Mail:
Velocity Merchant Services
3051 Oak Grove Rd
Downers Grove, IL 60515

Phone: 888-902-6227