Online Ordering
Take online orders from your website, Google, social media and QR codes, synced straight to your Clover POS. Stop handing delivery apps a cut of every order. Our team builds your branded menu for you.
Get Online Ordering Set Up
Reach More Customers Online
Get discovered where your customers already look. With online ordering from Velocity Merchant Services, your menu goes live on your website, your Google Business Profile, Facebook and Instagram, and a QR code at the counter or on your flyers. Every order syncs instantly with your Clover POS, so there are no missed tickets and no double entry.
Whether someone finds you scrolling social media or searching for dinner nearby, they can order on the spot, and you keep the customer relationship instead of handing it to a delivery app.
Streamline Pickup and Delivery
Simplify takeout, curbside and delivery. Every online order routes straight to your Clover POS and kitchen printer or Clover Kitchen Display System in real time—no extra tablets and no messy handoffs. That means fewer mistakes, faster prep and happier customers.
Offer in-store pickup, curbside pickup or local delivery and manage it all from one system, so food is ready exactly when you promised.
Customizable Menus and Branding
Make your business stand out with a fully branded ordering experience. VMS gives you customizable menus and designs that match your brand—no cookie-cutter templates or generic apps. Upload product images, highlight bestsellers, and create a digital storefront that looks just as good as your physical one. Customers can browse easily, add items to their cart, and check out in seconds. Plus, every update you make in Clover—like price changes or new menu items—syncs instantly online, so your online ordering system is always up-to-date.
Build My Branded MenuOnline Ordering Set Up for You by VMS
Most online ordering tools hand you a login and wish you luck. Velocity Merchant Services has supported small businesses since 1998, and our setup team does the work for you: we build your menu, connect online ordering to your Clover POS using Clover Online Ordering, and make sure the first order prints in your kitchen before you go live.
Keep the Margin Delivery Apps Take
Third-party delivery marketplaces commonly charge restaurants 15% to 30% of every order. On $8,000 a month in app orders at 25%, that is $2,000 a month, or $24,000 a year, before you pay for food or labor. Every customer you move to your own online ordering page pays you directly, at your regular processing rate.
Give Customers the Convenience They Expect
Customers want to see your full menu, order on their own time and skip the phone call. Online ordering also takes pressure off your staff during a rush: no one is tied up on the phone reading back orders, and every ticket arrives exactly as the customer entered it, with modifiers and special instructions. Bigger average tickets are common too, because customers browse the whole menu, see photos of add-ons and never feel rushed at the counter.
How Online Ordering Works
- We build your menu. Items, photos, modifiers, prices and sales tax, matched to your Clover POS.
- We connect your kitchen. Orders print on your kitchen printer or appear on your Clover KDS.
- You share your link. Add it to your website, Google Business Profile, social media and a QR code at the counter.
- Orders come in. Customers pay online, your team preps and the order is ready when promised.
Built for Restaurants, Cafés and Food Trucks
Online ordering works for full-service and quick-service restaurants, pizza shops, cafés, bakeries and food trucks. Need the right hardware? Compare countertop and handheld options on our All Devices page, and ask about the cash discount program to offset your processing cost.
Ready to take orders online? Talk to a VMS online ordering specialist today.
Call 888-902-6227 or fill out the form below.
Frequently Asked Questions
How does online ordering integrate with my Clover POS?
Online orders flow directly into your Clover POS in real time—no need for extra tablets, manual input, or juggling multiple apps. Each order appears just like an in-person transaction, with customer details, items, and modifiers fully synced. This seamless integration helps speed up prep times, reduce errors, and keep your front and back-of-house operations in sync automatically.
Can I offer both pickup and delivery?
Absolutely. With Clover, you can offer in-store pickup, curbside pickup, and local delivery—all from the same system. You control the settings, so it’s easy to customize options based on your hours, staff availability, and customer preferences. Whether your customers want to swing by or stay in, you can serve them on their terms.
Do I need a separate website to accept online orders?
Not at all. With Clover, you can either embed a branded ordering page into your current website or generate a standalone online ordering link that works on its own. This gives you the flexibility to start taking online orders quickly—without hiring a web developer or launching a separate site. Your customers get a seamless, professional online ordering experience with your branding front and center.
Can I customize my online menu?
Absolutely. Clover gives you full control to customize your online menu in real time. You can easily add or remove items, update prices, upload photos, and manage modifiers—so your menu always reflects what’s fresh, in stock, and profitable. Whether you’re highlighting daily specials or adjusting for seasonal changes, updates are simple and instant.
Will I get notified when someone places an order?
Yes—orders appear instantly on your Clover POS system the moment they’re placed. You’ll receive real-time alerts, and the order can be automatically routed to your kitchen printer, receipt printer, or KDS (Kitchen Display System) for seamless fulfillment. No missed orders, no manual checks—just smooth, instant communication from online to prep.
Do I pay a commission on every online order?
Delivery marketplaces typically take a percentage of every order. With your own online ordering, customers pay by card on your branded page and the payment is processed at your regular VMS rate, so the margin stays in your business. Ask your VMS specialist to walk you through the numbers for your volume.
How long does it take to set up online ordering?
Send us your menu and our setup team builds it for you, including items, photos, modifiers and tax settings, then connects it to your Clover POS. You are not spending nights in a menu editor. We confirm your go-live date as soon as we have your menu.
Can customers order from a QR code?
Yes. Your online ordering link works as a QR code you can put on tables, counter signs, flyers, receipts and takeout bags. Customers scan, order and pay from their phones, and the order goes straight to your kitchen.
Can I pause online orders when the kitchen is slammed?
Yes. You control online ordering from your Clover POS, so you can pause orders or adjust prep times during a rush and turn them back on when your kitchen catches up.
Are online ordering payments secure?
Yes. Online payments are processed through Clover with encryption and PCI-compliant security, the same protection as payments at your counter. Card data is never stored on your website.
Can my food truck take online orders?
Yes. Customers can order ahead and pick up at the window, which keeps your line moving at busy stops. See our payment processing for food trucks page for the full mobile setup.
