We're here for you
We pride ourselves on providing top-notch customer service to our partners. If you have a question or need help, we are always available to assist.
We Love to Help!
Velocity Merchant Services knows that a small business owner’s time is precious. VMS is equipped with the best tech and customer support staff around.
We pride ourselves in our 100% U.S.-based customer service team who are always prepared to help.
Get Support from VMS
Customer Service Department
For current and new customer inquiries, statement, billing, deposits, batches, changes in customer information and value-added services
For questions regarding EBT application
Submit a Ticket
Fill out the form and one of our support specialists will contact you within 24 hours
or call 801-516-3876 x300 to talk to one of our support specialists directly.