Building Customer Loyalty
Offer loyalty programs to your customers
Show your customers they are important to you!
Customers love feeling appreciated through a loyalty program. Earn their
repeat business with digital gift cards and other loyalty programs. Choose the
best way to communicate with your most-valued customers and incentivize
repeat business with a customized reward program.
Satisfied Customers are Loyal Customers
In-store materials and
Performance analytics that reveal
customer preferences & popular perks
rewards beacon available
Clover Rewards gives you everything you need to run your own digital customer loyalty and marketing program so you can better engage with your customers on a regular basis. The best part is that you can build the right loyalty program for your business and customers. Clover Rewards is currently available in the Clover App Market.
Features & Benefits
Strengthen Your Brand
Loyalty programs are a great way to advertise and increase brand awareness. VMS offers a variety of loyalty options for your repeat customers to keep them coming back.
Pick from a loyalty reward program with points or punch based system and choose rewards and loyalty levels that match your goals and your customers’ tastes. Design the tiered program you want for your loyalty strategy.
Create Stronger Relationships
Reward customers with an effective loyalty rewards program. Greet customers by name and deliver a fun, personal customer service experience that will keep them coming back. Plus, enroll new customers just by printing receipts, which come with an automatic enrollment code.
Connect with Customers
Send special offers directly to customers’ mobile phones in real time, so you can create offers on the fly. Respond to slow times, changes in weather or inventory levels to bring customers in anytime you want.
Reward Sales, Not Visits
Validate purchases at the register to grant rewards only to your best paying customers.
Issue Store Credit for Guaranteed Return Customers
Instead of giving cash back on returns, a gift card account from VMS will allow you to issue store credit to ensure your customers are satisfied and you keep their business.
Frequently asked questions
It is easy to start a loyalty program with VMS. If you would like the full customer engagement loyalty software package that includes services with the following apps Customers, Feedback, Rewards & Promos you can sign up for that. Otherwise you can choose which apps you would like to use. Many of the features of these apps are free.
A customer loyalty program can consist of several pieces. With Clover customer engagement includes the following:
Customers: Collect customer data. Shows customer information, transaction history, and marketing preferences.
Feedback: Feedback lets you hear directly from your customers. Find out what they love most about your business, and help keep harmful negative feedback off public review sites like Yelp.
Promos: Reach out and bring your customers through the door. Automatically collect customer contact information and build your mailing list. Engage and retain in-store customers with coupons. Send promo offers directly to customers by email, text message, Facebook, and Twitter. Track redemptions in real-time to monitor how Promos increases sales.
Rewards: Create a simple, custom loyalty program within minutes - absolutely free, no strings attached. Clover keeps track of everything so you don’t have to. Rewarding customers for loyalty greatly increases the customer lifetime value.
Customers are notified that they’ve earned a reward and can redeem it at checkout from their mobile app. Business owners are able to view reward balances from their Clover device.
If done properly, a customer loyalty program should have a positive impact on customer retention and brand loyalty. Customers engaged with loyalty programs spend 60% more per transaction, purchase 90% more often, and are 5x more likely to choose that brand for future purchases.
There are many benefits of implementing a successful loyalty program at your business. One of the biggest is to simply gain customer loyalty, keep customers returning to your store and telling others about your products and/or services. A loyalty program can also help you get the word out to customers about certain products or services. In addition, it can help to increase sales, build brand loyalty and obtain valuable information about how your customers feel about your business.
Create your personalized rewards offers that work for your business. You can create multiple perks to reach even more customers. Customers can enroll right at the counter or from the Clover mobile app. You can add a gentle reminder to every receipt. Customers automatically earn points based on the purchase amount or qualifying inventory items. Customers are notified when they.ve earned a reward and can redeem it at checkout.
Your customers can maintain their account with the Clover mobile app. You can look their account up with a phone number.
The promo & rewards program comes free with your Clover. You can purchase additional features for customer engagement if you desire.
Ready to Get Started?
Speak with a business specialist.