Frequently Asked Questions
There are tons of options in payment processors and many different ways to accept card payments but not every payment processing company is the same. Some things you want to consider when selecting a credit card processor include:
- Industry experience. At VMS we have over 20 year of experience as a merchant account provider.
- Tailored to your industry. Every business has different needs and it is important to select a credit card processing company that is familiar with your type of business and has payment processing software to support your specific needs.
- Commitment to data security. Data security is more important than ever with fraud at an all time high. Select a company with PCI compliance and dedication to the security of your information as well as your customers.
- Customer support. When it comes to processing payments, it is important to receive service at the moment you need it. When you select VMS to handle your payment solutions, we have 24/7 in-house customer service.
- Pricing transparency. Other merchant service providers will charge hidden payment processing fees, high monthly fee(s), multiple transaction fee charges labeled differently but for the same thing and other unnecessary fees for card transactions. At VMS, our motto is 'Believe in Small Business' and we are committed to your success in many ways, with fair, transparent billing at the top of the list.
When handling and transmitting sensitive data, it is important to select a reputable payment processor. VMS processes transactions through First Data, a processor for over 6 million merchant locations worldwide. The payment terminal you select with VMS is secure in the transmission of data. We only sell equipment that is safe to process payments and sensitive information.
Most types of merchant businesses can qualify for a merchant account. The application process varies depending on your business type and the associated risk.
The cost to process payments widely varies from company to company. VMS offers the lowest rates in the industry. We provide transparent pricing with no unexpected processing fees. VMS offers an interchange plus pricing model.
When you open a merchant account with VMS you are able to accept all card brands and payment options including credit card payments, debit card payments, gift card payments, mobile payments and even EBT. The ability to accept different payment methods is important when selecting a payment processor.
There are a lot of options when it comes to POS equipment. Depending on the type of business you run, the POS system you select makes a big difference. With VMS, a specialist will learn about your business to guide you in the appropriate selection. But, it doesn’t stop there, once you select the right equipment a Clover Specialist will assist you with the apps you need to install and with setting them up.
Depending on when the transaction was processed, you will receive the funds from your transaction within 24-48 hours.
VMS sends out your processing equipment for next-day air delivery. Once you receive your equipment we will reach out to you to ensure the equipment is working properly and assist you on how to use it so you can begin processing payments.
Depending on when you batch, payments will be deposited into your account within 24-48 hours.
Working Capital with VMS is a great option for business owners. The program has generous qualification criteria. It has less stringent qualifications than traditional bank SMB programs. To apply you just need to complete a basic application and provide minimal documentation.
Working capital requires no collateral, no personal guarantee and has no fixed terms or fixed payment amounts. Payback is done through split funding of card receivables meaning when sales drop, you pay less and when sales increase you pay more.
A cloud-based POS has many advantages one of the most obvious is the ability to take your business anywhere with an internet connection. Another advantage is you can streamline information across multiple locations and devices. Cloud based systems also have increased data security. If your equipment were ever stolen, no one would be able to access sensitive data as it is securely stored in the cloud.
If you can use a smartphone or tablet, you can use a Clover device. When you sign up with VMS we walk you through the process and set everything up for you, free of charge.
Clover can link to your accounting software saving you hours of repeat input.
No, your rates will not change over time with VMS.
With a cloud-based system business information can be accessed anywhere you have an internet connection.
Clover does not store sensitive cardholder data in the hardware, so in the event of a loss of power or unforeseen circumstances, your data is backed up and securely stored in the Cloud.
We will assist you in the entire process. We assist in determining the best equipment for your business, setting up the equipment for you based on your needs and loading your data onto your POS. We will assist in training you and your staff on how to use your new equipment. And, if you need assistance at any time, we have 24/7/365 day in-house customer support.
With Clover, you can accept payments in offline mode and process them when you’re back online.
With VMS you have the option to lease the equipment or to purchase it. Talk to a Small Business Specialist to determine the best option for your and your business.
We ship your equipment out to you next-day air.
We are able to assist you with the entire process over the phone. We have been helping merchants just like you in this manner for over 20 years. Rest assured we can take care of all of your needs without having to physically be in your place of business.
Adding additional devices or accessories is easy. Call a Small Business Specialist at VMS to assist you with the additional needs of your business.
Signing up with VMS is fast and easy. Give one of our specialists a call at If you would prefer, you can chat with us using our chat bot. Or, you can submit your information and we will reach out to you. CLICK HERE to submit your information for us to contact you.
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